Once you complete your purchase, we will send a sales receipt to the email address you provided during checkout. If you cannot find the email with your sales receipt, please check your spam or junk folder. If you still cannot find it, please contact our customer support team, and we will be happy to assist you in locating your sales receipt. Additionally, you can log in to your account on our website and view your order history, including your sales receipt, under the “My Orders” section.

We understand that sometimes a product may not meet your expectations or needs, and we offer a hassle-free return policy to ensure your satisfaction.

To return an item, please contact our customer support team within 14 days of receiving your order. Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions for returning the item. Please note that we cannot accept returns without an RMA number.

Once we receive the returned item, we will inspect it to ensure it is in new and unused condition. If the item is in its original condition, we will issue a refund to your original payment method, minus any shipping or handling fees.

Please note that customized or personalized items cannot be returned unless there is a defect or error on our part. Additionally, for hygiene and safety reasons, we cannot accept returns on used or opened sex dolls.

We do our best to keep all of our products in stock, but sometimes demand for certain items may outpace our supply. If an item is out of stock, we will do our best to restock it as quickly as possible. In the meantime, you can sign up to be notified when the item is back in stock by entering your email address on the product page.

If an item is discontinued or unavailable from our suppliers, we may not be able to restock it. However, we offer a wide selection of similar products that you may be interested in. Please contact our customer support team if you have any questions about our inventory or product availability. We are happy to assist you in finding a suitable replacement.

We offer worldwide shipping, and we can ship your order to virtually any address in the world. During checkout, you will be prompted to enter your shipping address, and our system will calculate the shipping costs based on the destination and weight of your order.

Please note that some countries may have import restrictions or customs regulations that may affect delivery times or prevent us from shipping certain products to your country. It is your responsibility to comply with any customs regulations or import restrictions that may apply to your order.

If you have any questions about shipping or delivery times, please contact our customer support team, and we will be happy to assist you.